Shipping Policy

Shipping Policy

1. Shipment processing times

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after the order is placed. Please note that during high-volume periods, processing time may take longer than usual, and therefore we cannot be held responsible for any delays caused.

2. Shipping methods and delivery times

We have only one delivery method, and it is free, with no minimum purchase.

France

Standard delivery: 2 to 7 business days / Free

4. Shipping restrictions

None

5. Order tracking

Once your order has shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier's website.

6. Damaged or lost items

If you receive a damaged item or if your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, which may include a refund or replacement.

7. Customs and import taxes

You may be required to pay customs or import taxes that may apply to international orders.